Privacy Policy

EuroQuantum (“we”, “us” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you use our website, platform and services.

We handle personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and other applicable privacy laws.

We may collect the following types of information:

• Personal identification information — name, date of birth, address, contact details and tax file information.
• Verification documents — government-issued ID, proof of address and other documents required under anti-money laundering (AML) and counter-terrorism financing (CTF) laws.
• Financial information — trading history, account balances, deposit and withdrawal details, and source of funds documentation.
• Technical information — IP address, browser type, device information, pages visited and other usage data collected via cookies and similar technologies.

We use your personal information to:

• Open, administer and manage your trading account.
• Verify your identity and comply with legal and regulatory obligations.
• Process deposits, withdrawals and transactions.
• Provide customer support and respond to your enquiries.
• Improve our platform, products and services.
• Send you service updates, market insights and promotional material (where you have opted in).

We do not sell your personal information. We may disclose your information to:

• Regulators, government bodies and law enforcement where required by law.
• Our liquidity providers, payment processors and professional advisers.
• Service providers who assist us in operating our platform, under strict confidentiality obligations.

We use bank-grade encryption, firewalls and access controls to protect your information from unauthorised access, alteration or disclosure. Client funds are held in segregated accounts with reputable Australian banks. While we take reasonable steps to secure your data, no method of transmission over the internet is completely secure.

Our website uses cookies and similar technologies to improve your browsing experience, analyse site traffic and personalise content. You can control or disable cookies through your browser settings, although some features of the site may not function properly.

You have the right to request access to, and correction of, the personal information we hold about you. You may also request deletion of your data where we are not required by law to retain it. To make a request, contact us using the details below.

We retain your personal information only for as long as necessary to provide our services and to satisfy our legal and regulatory obligations, after which it is securely destroyed or de-identified.

We may update this Privacy Policy from time to time. Material changes will be notified via our website or email. Continued use of our services after any changes constitutes acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact our Privacy Officer at privacy@euroquantum-au.com or write to us at Sydney, NSW 2000, Australia.